FAQ - Payments & Discounts
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💳 Payment & Ordering FAQ
📞 Do you accept orders through phone?
The fastest way to place an order is through our website. But if you prefer using a Purchase Order or bank transfer, contact us here.
🧾 Can I order using a Purchase Order (PO)?
Absolutely! Just reach out here and we’ll help you process your PO request.
❌ Can I cancel my order?
We can cancel your order as long as it hasn’t shipped. Use live chat on our website or email hello@tablet2cases.com.
🏦 Can I pay with wire or bank transfer?
To pay via bank transfer, contact us and we’ll send you the details.
💳 Can I pay with debit/credit card?
Yes! We accept major cards including Visa, MasterCard, American Express, etc.
💰 Can I pay with PayPal?
Sure! You can choose PayPal during checkout and follow the secure payment process.
🏷️ How do I use my discount code?
Enter your code at checkout and click "Apply".
🧾 Will I get a VAT invoice?
Yes. An invoice is included with your order. If you need another copy, email us.
🧮 Do you charge any sales tax or VAT?
No. Tablet2Cases is registered in Hong Kong — all orders come with 0% VAT.
🎁 Do you provide discounts for returning customers?
Yes! Check the previous order documents for a code, or contact us if you lost it.